►Highly Effective Selling Skills
This is a three day course for people new to sales.
The course can be delivered in-house or at an external location with individuals from across several organizations.
Ideally targeted towards new employees within a sales role, whether they are new to the organization or moving into sales, from another department.
Topics Covered
- The Buying Cycle
- Building Rapport
- Open & Closed Questions
- Handling Objections
- Introduction to Negotiation
- Introduction to Body Language
- Introduction to Communication
- The use of Positive Language
- Differentiating yourself, your product and your company
- The Close
Highly Effective Selling Skills:
This is a three day course for people with experience in sales. This course will really show a difference in the successful closures of sales.
By now, you will have experience in sales, and will be looking to improve and hone your skills.
You will feel the difference in your approach and rapport with customers and hear what the customer’s desires really are, and what drives them to make decisions.
Also suitable for management and other team members who have customer interventions, such as Contract Managers.
Feel confident in the fact that you know what drives your customers, hear what they really want and see the improved performance and increased percentage of successful sales, at a higher value!
The course can be delivered in-house or at an external location with individuals from across several organizations, or a dedicated course for your sales-force.
Topics Covered:
- Review the basics
- Advanced Rapport Building
- Body Language
- Advanced Communication Techniques
- Handling Objections
- Advanced Negotiation Techniques
- The use of Positive Language
- Techniques in Writing Skills
- Differentiating yourself, your product and your company
- The Close
